INTERNATIONAL TRAINING CENTER AND HOSPITALITY INSTITUTE

Company Address: Unit 02, 2nd Flr. Roces Bldg. No.7 Pioneer Street
Cor. Sheridan St., Mandaluyong City, Manila,Philippines
Email Address: info@itchi-asia.com
Contact Number: 63-ITCHI (48244)
Website: wwww.itchi-asia.com


TESDA
Registered Programs
Duration
Food and Beverage Services NC I 6 weeks plus OJT
Food and Beverage Services NC II
Housekeeping NC II
Front Office Services NC II
Bartending NC II
English Proficiency 1 month
CERTIFICATE AND DIPLOMA PROGRAM
PROGRAMS OFFERED
DURATION
Cert. in Hospitality Operations (CHO) 9 months
Cert. in Hospitality Operations for Supervisor (CHOS) 1 year
Dip. In Hospitality Operations Management(DHOM) 18 months
SHORT COURSES (SC)
HOURS
PROFESSIONAL DEVELOPMENT WORKSHOP
Personality and Attitude Development Seminar (PADS) 20 hours
Service Excellence Training (SET) 20 hours
Success Through Communication (Grammar Review, Writing Resumes, Cover Letters and Interviewing Skills 20 hours
Effective Workplace Communication (Telephone Skills and Business Writing) 20 hours
Introduction to Travel Operations 20 hours
Supervisory Skills Essentials 20 hours
Train the Trainer 20 hours
FRONT OFFICE SEMINARS
Front Desk Operations 20 hours
Hotel Reservation 20 hours
Concierge Services 20 hours
Guest Relations and Bell Services 20 hours
HOUSEKEEPING SEMINARS
Room Attendant – Guestroom Cleaning and Preparation Services 20 hours
Public Area Cleaning Services 20 hours
Valet Services 20 hours
FOOD AND BEVERAGES SEMINARS
Restaurant Server (Busboy and Waiter) 20 hours
Restaurant Hostess 20 hours
Banquet Services 20 hours
Barista (Coffee Service) 20 hours
BARTENDING SEMINARS
Bar Operations 20 hours
Cocktail and Mocktail Mixing 20 hours
SALES AND MARKETING SEMINARS
Hotel and Marketing Techniques 20 hours
Catering and Banquet Sales 20 hours
Upselling Techniques for FO and FB 20 hours
ENROLL NOW
CERTIFICATE IN HOSPITALITY OPERATIONS (CHO)

9 months ( Two Semesters Program )
NO.
FIRST SEMESTER
1 Introduction to the Hospitality Industry
2 Personality and Attitude Development
3 Effective Workplace Communication 1 - Grammar Review, English for Hotel, and Accent Neutralization)
4 Computer Fundamentals using MS Application
5 Hygiene, Safety and Sanitation
6 Food and Beverage Services NC II
7 Bartending NC II
SECOND SEMESTER
8 Effective Workplace Communication 2 - Telephone Skills and Business Writing)
9 Work Preparation Skills - Writing Resumes, Cover Letters and Job Interview Preparation
10 Service Excellence Training (SET)
11 Hotel Marketing Techniques, Banquet Sales and Upselling
12 Foreign Language (Arabic)
13 Housekeeping NC II
14 Front Office Services NC II
Plus ON-THE-JOB TRAINING AT SEVERAL REPUTABLE HOTELS

Career Oppurtunities

Front Office Services NC II

Front Office Department
Front Office Supervisor Front Office Shift Leader
Front Office Agent Receptionist
Front Office Secretary Guest Relations Officer
Club Floor Attendant Club floor Shift Leader
Amenities Valet Business Center Attendant
Business Center Secretary Business Center Supervisor
Chief Concierge Bell Captain
Front Office Guest Service Agent Bus Host/Tour Guide
Valet Parker/Driver Valet Attendant
Bellman / Bellboy Doorman / Door girl
Airport Representative
Guest Service Center
Telephone Operator GSC Supervisor
GSC Agent
Sales & Marketing
Secretary / Sales & Marketing Coordinator Sales Executive / Account Executive

Food and Beverage Services NC II / III

Food and Beverage Department
F&B Secretary/Banquets Coordinator F&B Cost Control
Restaurants/Outlets Manager F&B Outlet Supervisor
Bar Supervisor F&B Outlet Cashier/Hostess
Captain/Head Waiter F&B Waiter & Waitress
Busboy/Busgirl Bartender
Bar/Floor Waiter Bar Backs
Banquet Manager Banquet Supervisor
Barista

Housekeeping NC II

Housekeeping Department
Housekeeping Supervisor Housekeeping Coordinator / Order Taker
Room Attendants Public Area Attendant
Uniform Room Supervisor/Tailor Uniform Attendant
Housekeeping Runner Laundry Supervisor
Laundry/Linen Attendant Laundry Valet/Runner
Laundry Man/ Washman
Recreation & Spa
Health Club Receptionist Health Club Cleaner

LOCAL HIRING

SECRETARY MARKETING EXECUTIVE
IT SPECIALIST





To see our complete training programs please visit our website
www.itchi-asia.com
or email us
info@itchi-asia.com

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