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Career Guide

Are you ready to break through to success?

  Jun 25, 2006

It’s time.... for you to break through your existing mindsets, practices and habits to enable you and your organization to successfully address the challenges of a rapidly changing world and thrive in an economy pushed by innovation.

 

Jim Clark, Founder of InnoGreat, goes to Manila to share his expertise on Breakthrough Service (July 26, Wednesday), Breakthrough Productivity (July 27, Thursday) and Breakthrough Innovation (July 28, Friday) from 6:00 p.m. to 8:30 p.m. at the Francisco Santiago Hall, Mezzanine, Equitable PCI Bank Tower 1, H. V. de la Costa St. corner Makati Ave., Makati City.

 

This seminar series is the third quarter offering of The People at Work Forum, an annual schedule of world class learning events organized by Optimus Innovations, Inc.

 

Breakthrough Service

 

For years, Mr.Clark was the head of a service team of more than 200 people in six regional offices with customers in Taiwan, Hong Kong and Japan.  In the year 2000, he became a Six Sigma Black Belt and applied the tools of process improvement into his organization.  What he found was that the greatest influencer in determining the success of a product, a franchise, or a sales office was the level of service as perceived by the customer. 

 

In this learning session, the participants will undergo a large group service simulation that will help them internalize the learning about providing Breakthrough Service.  Mr. Clark will help them create the “Laws of Breakthrough Service” that if followed, will ensure happier customers, and just as important, a happier service provider.

 

Breakthrough Productivity

 

Productivity is not a very sexy subject.  Usually, one thinks of productivity equals calendars, to do lists, and a lot of guilt about not following either. One often confuses being productive with working harder, or staying in the office late, or delegating things to other people.  While these may be components of getting more done, true productivity means being able to sleep better at night, having more time to spend with family and friends, all while getting more done than ever before!

 

Productivity is often the key to moving ideas from creative inspiration to completed project. In Breakthrough Productivity, participants will learn the greatest secret to becoming truly productive, and strategies on how to apply that secret into their lives to increase the amount of time to do the things they really want, and to become the persons they really want to be.

 

Breakthrough Innovation

 

We have entered the age of continuous innovation.  If you are not improving your products, services, systems, or mental models, you are just like the dinosaur that woke up one day and said to her husband, “Boy, it sure is cold today.”  You are becoming obsolete and you don’t know it.

 

In this session, participants will gain clarity on the innovation cycle, and how to become a predictor of change instead of a follower.  They will also participate in a number of creativity exercises that they can use on their own or with their team to increase their opportunity to see opportunity where before they saw challenge.

 

A Rath and Strong trained Six Sigma Black Belt who championed numerous successful Black Belt projects, Mr. Clark brings over 20 years of experience in customer service, accelerated learning and training, mostly in Southeast Asia. He is a Magna Cum Laude graduate with a BA in Communication from Seattle Pacific University.

 

The learning sessions are available at popular prices with discounts for “early birds,” students, government employees, teachers and NGO employees. For more information and to register, call 938-2092, 937-0376 and 935-6678.

 

This seminar series is sponsored by http://www.yehey.com/ (the official online media partner), Philippine Daily Inquirer/ Job Market, Equitable PCI Bank, Microdata Systems and Management, Manila Broadcasting Company (DZRH, Love Radio, Yes FM), Business Mirror, http://www.workabroad.ph/, http://www.mytrabaho.com/, Metro Working Mom, and Ecolife Foundation.

 

 

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